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FAQs

 

We hope that you will make Moishe’s Storage your customized storage solution. But we understand that you may have several questions. We’ve taken questions we hear most often – and provided brief answers that we hope will be of assistance to you. If you still haven’t found what you’re looking for, please feel free to contact one of our fully trained relocation consultants at 1-800-536-6564 or email us at info@moishes.com

 


What is “self-storage”?
Self storage is a flexible storage arrangement that offers customers unique access to their stored goods. Each customer is provided with his or her own private room, configured to meet their specific storage – or work needs. The customer has 24/7 access to that room and the opportunity to bring in, take out or move the contents of their room as they wish.


What is the difference between warehouse storage and self storage?

In warehouse storage, the moving and storage company retains complete control over your room. If you wish to view or access your goods, you must make an appointment to do so, while a warehouse representative is present. Hours are restrictive. In self storage, basically, it is your room and your key! You can visit your goods unsupervised; and the liability for your goods is yours. 


How do you estimate the size of my room?

It starts with a list of contents, provided by you, the client. Based on that list and our experience, we can convert the items listed into units of volume. Then, based on that volume – and any other needs you may have, we can determine the room size that will work best for you. We now offer a convenient Storage Calculator that will do all the work for, just grag and drop the Item Icons and the calculator will provide you with a suggested Unit size to suit your needs.


Are my goods insured?
Generally, self storage facilities will not take responsibility for the items in your unit, due to the fact that you retain control of its contents at all times. However, any warehouse facility that controls the inventory of your pieces will supply you with insurance options.


What are some other expenses I might incur, other than monthly rent?

In addition to your monthly rent, you might be asked to pay a one month deposit and you may be charged for a padlock. Some facilities may also charge a fee for the set-up of your account. (Moishe’s does not!) And there may also be a holding charge, if you intend to move your goods. 

 

What is Moishe's Mobile Storage?

Moishe’s Mobile Storage is a service designed to move and store your things safely and hassle-free. We deliver a Moishe’s Mobile Unit directly to your home, office or any designated location. You load it at your own pace and when you’re done we pick up the Unit. For home renovations, we’ll simply take the Unit away, for relocation we can ship it to any destination or one of our secure storage facilities.

 

How long can I store my belongings in a facility?

There’s no limit, just talk to one of our Relocation Consultants for applicable rates and other options. There is also no time limit for loading or unloading your Moishe’s Mobile Storage Unit. Pack at your own pace, that’s the convenient advantage of Moishe’s Mobile Storage.

 

Are Moishe’s Mobile Storage Units weatherproof?

Yes. All Moishe’s Mobile Storage Units are weatherproof.  They are built to keep your belongings secure and protected from all kinds of weather.

 

Once it has been placed in storage, can I access my Mobile Storage Unit?

Of coruse, our Storage Facilities are open for you to access your belongings whenever you need them. Please check our Locations for hours and contact information.

 

When should I book my Mobile Unit?

As far in advance as possible, with at least two week’s notice. With more time, we’ll be better suited to accommodate your needs. However, we understand that in some circumstances last-minute storage is a must and our Relocation Consultants will do their best to meet your requests.

 

Do you operate on weekends?

Moishe’s Mobile will do anything possible to meet your schedule, so unlike most moving and storage companies, we offer pick-up and delivery seven days a week.

 

Can I get packing assistance and supplies if I need them?

Our fully trained trained staff of movers is always available to assist you with packing and moving.

 

How can I find out if there are any laws or restrictions for keeping a Mobile Storage Unit at my home or office?

You’ll need to contact your homeowners association and/or local code enforcement agency for instructions, as every city has different regulations.

 

Is Moishe’s Mobile a good solution for home renovation?

Moishe’s Mobile is ideal for home and office renovation. You can leave the Unit parked outside your location, and use it as a room placement – storing contents inside as the room is remodeled. Once one room is complete, the Unit is free for the next room. If you need the items out of the way for an extended amount of time, we can also pick the Unit up and delivery to one of our secure storage facilities.

 

If I’ve miscalculated and need a second Unit, will I be able to rent one quickly?

Only in extreme circumstances will our Relocation Consultants not be able to accommodate your needs. We will always work to provide you with any support and supplies necessary to help you complete your project. Just give our representatives a call.

 

Do I have to schedule a move at the same time I book a Unit?

No. You can schedule a move at any time. We can ship your Unit to one of our Storage Facilities and keep it safe and secure until your final destination is determined.

 

Are there different rates if I live far from the nearest Mobile Storage Facility?

You can check our Rates & Reservations page for long distance rates.

 

Can a Mobile Storage Unit accommodate larger pieces of furniture?

Our Mobile Storage Units hold between 315 cubic feet and 630 cubic feet. They have been specially designed to store all types of household items: sofa's, dressers, dining tables, and even washers and dryers.

 

Will I be able to obtain a Storage Unit if I live in an apartment building on a busy city street?

You may need to obtain a permit for a Mobile Storage Unit in the city, or get permission from your building to utilize its loading docks, but Moishe’s Mobile will work to accommodate your situation in any way we can.

 

Do you offer delivery AND pick up service for Mobile Storage Units?

Absolutely, with Moishe’s Mobile Storage we can arrange for a Unit to be picked up and dropped off on your schedule.

 

Will my Unit be protected once it’s in a Storage Facility?

Moishe’s Storage Facilities are designed with 24-7 on-premises security, CCTV cameras, temperature control and fire suppression systems – all to ensure that your belongings remain safe and secure. 


Mini Storage FAQs

Moishe's self storage provides secure storage at affordable prices. By booking online, Moishe's customers will receive the first month free in any of our nationwide storage facilities. Our self storage units are available in various sizes, including customizable units, to meet the needs of every Moishe's client.

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It is important for Moishe's Self Storage to employ only proficient and skilled Relocation Consultants to ensure our clients receive the service they've come to expect.

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